Privacy Policy

Effective Date: Effective from [●]

Nityam Software Solutions Private Limited is a company incorporated under laws of India with its registered office at 702, 7th Floor, Ecstasy Business Center , Citi of Joy, J.S.D. Road, Mulund(west), Mumbai- 400 080. India. (hereinafter referred to as “company”“us” or “we”). The Company is the owner of the website at, operated under the brand name of ‘Nityam’ (hereinafter collectively referred to as the “Service”). It is hereby clarified that the term “user” or “users” or “you” or “your” or “yourself” used under this privacy policy (“Privacy Policy”) shall mean any person accessing the Service.

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users of the Service and how we use that information in connection with the services offered through the Service. This Privacy Policy must be read in conjunction with our Terms and Conditions. This Privacy Policy is subject to change from time-to-time. By using our services the user consents to adhere to the existing Privacy Policy.

By using the Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Service. Your continued use of the Service following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

1) Information we collect

Nityam does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

2) How we use your information

We use the information we collect in various ways, including to:

  1. Provide, operate, and maintain the Service
  2. Improve, personalize, and expand the Service
  3. Understand and analyze how you use the Service
  4. Develop new products, services, features, and functionality
  5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  6. Send you emails
  7. Find and prevent fraud

Your information may be further used for assessment and analysis of our market, customers, products, and services and to understand the way people use our services so that we can improve them and develop new products and services. However, it shall be on the basis that the agents are required to keep the information confidential and will not use the information for any other purpose other than to carry out the services they are performing for Nityam and/or its group companies/affiliates.

3) How we protect your Information?

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal identifiable information is restricted to prevent unauthorised access, modification or misuse alteration, disclosure or destruction and is only permitted among our employees and agents on a need-to-know basis. However, despite our utmost efforts to protect your personal information, Nityam cannot warrant the security of any information you transmit to us through our online services/ applications. By accepting this Privacy Policy you accept that such transmission of your personal information is done at your own risk.

4) Disclosure

We will not voluntarily disclose your personal information to any third party but in exceptional circumstances, we may do so if we are required by a court order, by government authorities, by law enforcement authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of Nityam and/or its group companies/affiliates, etc.

5) Cookies and Web Beacons

Like any other website, we use ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6) Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7) Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

8) Third Party Links and Privacy Policies

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.  Further, Nityam, its group companies, its affiliates, and their directors and employees (“Entities”) accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any mobile application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any mobile or online application, its contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any contents or associated services even if the Entities are advised of the possibility of such damages, losses or expenses.

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

9) Intellectual Property Rights

Please note that we retain all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on the Service (including all texts, graphics and logos).

 10) No contractual obligation

 Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.

 11) Opt-Out Policy

Except with respect to essential communications regarding the services we provide and accounts such as transaction confirmation and password change messages, we allow users to opt out of receiving e-mail messages from us. We do not send e-mail messages to users on behalf of third parties.
Email :

 12) Grievance Officer

We shall timely address and attempt to rectify any discrepancies and grievances of our users pertaining to the sensitive personal information furnished by them. For this purpose, we have designated a ‘Grievance Officer’ whose details are as follows:

 Mrs. Geetanjali Gawade

 The Grievance Officer shall redress the grievances of the users furnishing the information within one (1) month from the date of receipt of the grievance.